Policies — Black Neck Digital™

Scope

Black Neck Digital builds websites and landing pages for small businesses, contractors, artists, and musicians. It is a division of S.V.E.N Systems Inc.™ The Employee Time Clock System is $500 flat. Hardware is not included. Build inquiries are reviewed for fit before work is scheduled.

Build request / private draft

Private ordering starts at Request; public inquiry forms remain available separately.

The private draft may collect business identity, intake content, account identifiers (never passwords), payment option preference, and agreement acceptance. Saving intake does not book a place or take payment.

What not to submit

Production passwords, API secrets, private keys, or customer databases through the public form.
Sensitive personal documents, ID cards, or financial records.
Requests that assume unlimited extra work at the listed package price.

Listed Prices

Published prices on Pick Your Poison are the listed one-time build prices for those named products:

Landing Page — $150
Profile Hub — $300 flat
Review System — $400 flat
Employee Time Clock System — $500 flat
Business Website — $750
Website + Admin — $1,500
Advanced Website — $2,994

These are not “starting at” or “from” prices. They cover the named build described on Pick Your Poison. Work outside that named build — extra pages, extra revisions, integrations, content writing, photography, migrations beyond ordinary replacement, or later changes — is quoted separately and is not included unless written into the project agreement.

Listed build prices are flat. Domain registration, hosting, email, paid third-party services, and ongoing support are separate from the listed build price. When eligible, expedited service adds a flat $200.

Ordering & payments

Pay 50% deposit or 100% upfront. Remaining balance (if any) is due before launch, handoff, or file delivery.
Pending captures are never treated as paid.
Build timing and capacity deadlines run from activation, not from payment or agreement alone.
Five minor corrections within approved scope; scope expansion needs owner review (no automatic charges invented here).
Full payment, current agreement/estimate acceptance, build approval, and owner release are required before handoff.
PDF copies of intake, agreements, invoices, receipts, and handoff records can be generated from order records and emailed through the private document flow when queued.

Refunds

Twelve-hour full-refund window from the provider-confirmed initial payment. A cancellation or refund request is not confirmed refund completion. Details: Refund Policy.

Ownership After Handover

“Own it for life” applies to the completed website files and the approved original build delivered under the project agreement. The customer owns those files, original content they supplied, and connected business accounts they control.

Domain registration, hosting, paid third-party services, future changes, and ongoing support may have separate costs. Black Neck Digital does not need permanent access after the completed website is handed over. Passwords and secret keys belong in accounts the customer controls.

Employee Time Clock System

The Employee Time Clock System is $500 flat, listed on Pick Your Poison. It supports up to 25 active employees. A dedicated tablet or computer is required to operate it. Hardware is not included. It records and totals time. It does not process payroll, calculate withholding, schedule employees, or function as an HR platform. The business owns and controls its employee time records.

Review System

The Review System is $400 flat when purchased on its own. With Website + Admin or Advanced Website it is optional at 50% off. It is not required, and it does not create a maintenance subscription. Completed files and configuration for the installed system are handed to the customer under the same ownership rule as a website build.

New submissions are held so bots and spam do not post automatically. The owner can remove spam.
A reviewer’s email is collected for the customer and is not displayed on the public page.
Black Neck Digital does not guarantee positive reviews, a volume of submissions, or that customers will participate.
The system must not be presented as Google, Yelp, Facebook, or any other review platform.
Adding it to a website Black Neck Digital did not build requires compatible access. If that access is not available, it can be delivered as a standalone branded review page instead.
Human verification uses Cloudflare Turnstile. Hosting the page can also involve Cloudflare. Domain, hosting, email, and other third-party charges are separate unless a written agreement expressly includes them.

Profile Hub

Profile Hub is $300 flat. It is a one-page branded profile. It does not include a mandatory Black Neck Digital maintenance subscription. The completed website files belong to the customer.

The customer supplies and authorizes every piece of text, image, music, video, link, trademark, and other content placed on the page.
The customer is responsible for the rights to that media.
Third-party platforms control their own links, embeds, availability, and policies. Black Neck Digital does not control those services.
Collecting and moderating new reviews is not included in the $300 Profile Hub. That requires the Review System.
Domain registration, hosting, and paid third-party services are separate unless a written agreement expressly includes them.

After submission

A private draft does not guarantee a build slot. Booking and activation use server readiness evidence. Public inquiry forms may still be reviewed for fit. Use the private tracker for order-scoped status after you have authorized access.